COVID-19 Policy and Guarantee

LAST UPDATED 4th August 2021

We will offer you either a transfer to another event, next year or a full refund.

Like the rest of the Country, we were greatly relieved to hear that restrictions would be lifted on 19th July and that it appears that we are slowly, hopefully returning to enjoying life as normal (ish!). (Our fingers though, are still remaining firmly crossed!!)

We still want you to buy your tickets with confidence. So, we promise that in the unlikely event that a GBFF Event (or any individual day) had to cancel due to Covid 19, all persons booked for any affected day(s) would be able to transfer their tickets, to any GBFF Event taking place later in 2021, or to the same venue’s Event in 2022. In the event that neither option was suitable, a refund for the full price of the tickets paid would be issued.

Please be assured, that the health and safety of our visitors, staff and exhibitors remains at all times our paramount consideration. We will continue to monitor and follow all UK Government’s guidance in respect of Covid 19, to ensure that all GBFF Events can proceed in a Covid 19 responsible and secure manner. We also recognise that everyone’s experience of Covid 19 has been different, so we would ask that all our visitors kindly be mindful of respecting other guests throughout their day with us.

So what will we do to keep everyone safe?

Those who have visited a GBFF Event previously, may notice a few changes for this year (particularly at our earlier events), to help us ensure that everybody who visits, works or exhibits at our Events can do so safely.

Please help us to help you and all of our visitors, staff and exhibitors to stay safe by respecting all people on site and following any and all guidelines/procedures we have put in place, maintain good hand hygiene and still wherever possible keep a safe distance between yourself and other households/groups throughout your visit.

If you, or a family member, has tested positive, displays any symptoms of COVID-19, or has been told to self-isolate, we must respectfully insist that you do not visit GBFF.

In addition to the above, at our remaining 2021 Events we will adopt where appropriate and/or required, a combination of the following measures:

Please note that this list of measures is not exhaustive, we will revise and update it continually as things develop and guidance/rules change.